Refund policy
Free Exchanges on Size & Color
Ordered the wrong size or color? No worries — we offer free exchanges to help you get the right fit. Just contact us and we’ll take care of the rest — no return shipping costs for exchanges.
Returns
If something’s not quite right, you’re welcome to return your items. While we don’t cover return shipping costs (except for exchanges), we want to make the process easy for you.
To return an item, simply mail it back to:
Brands Fashion US Inc. (Gold's Gym Warehouse)
2600 Hutchison McDonald Road
Charlotte, NC, 28269
Received the wrong or damaged item?
We’re so sorry! Email us at goldsgymshop@brands-fashion.com with your order number and photos of the item so we can make it right ASAP.
Return Policy:
- Returns must be made within 30 days of delivery.
- Items must be unworn, unwashed, and with original tags.
- All items will be inspected before a refund is processed.
- Free exchanges available for size or color swaps.
- Headwear and gift cards are final sale and cannot be returned or exchanged.
Please Note:
We do not accept returns or offer refunds on Nutrition products.